A: Yes. Indeed, we range all sorts of wines from around the world, offering over 1000 labels and varieties.
Q: How good are your wines?
A: In fact, all of our wines are famous and have gained international recognitions. Most of them are rated by renowned international publications and journalists, such as Wine Spectator, Decanter and Robert Parker.
Q: Where are your retail shops located?
A: Please click on ‘Branch Location’ at the top of our home page to view the details
Q: Do you do consignments?
A: We do not do consignments for online orders. For large quantity orders, please call 1800 8888 333 to speak to one of our advisors.
Q: Why am I able to find labels which are sold in your shops but not on the website?
A: The shops and website works differently. They both have individual styles of sale and might have different kinds of wines to offer.
Q: Why do I hardly find any discounts?
A: We do have seasonal sales from time to time. Do check our website frequently.
Q: Do you conduct wine appreciation classes?
A: Yes we do. For more details, please call 1800 8888 333. Additional charges may apply.
Q: Will you be able to import a specific wine?
A: Yes, we might be able to assist. Please email us for further enquiries
Q: How do I become a Denise member?
A: Simply purchase our wines over $300 in a single receipt, and it’s yours free for a lifetime!
Q: Do you provide wine storage services?
A: Unfortunately, we do not provide wine storage services at the current moment. However, we would recommend you to try http://www.extraspace.com.sg/ whom we work closely with.
Q: I have doubts about buying online. Is your website safe?
A: Our website is 100% secure. We have trialled and tested it before it goes live.
Q: I still have doubts about buying online. Is there any other way?
A: You may print out our Order Form and fax it back to us once you are done filling.
Q: I require assistance with regards to the e-shop. How can you help?
A: Please send us an email and we will reply within 24 hours. For urgent matters, please call us at 1800 8888 333
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